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The primary feature of Never Split the Difference by Chris Voss

The book is also filled with clever negotiation techniques, such as: never split the difference by chris voss pdf better

Repeat the last 1–3 words of what they just said. It subtly encourages them to keep talking and reveal more. Call out their emotions (e.g., "It seems like you're worried about the budget risk" The primary feature of Never Split the Difference

Voss argues that silence is a powerful tool in negotiation. He suggests using silence to: never split the difference by chris voss pdf better