According to troubleshooting documentation from HCL Software , errors like "Cannot find the declaration of element" occur if there is an .
The error "Loading data failed: check the configuration file" typically occurs in TecDoc (a leading automotive spare parts catalog) when the software cannot establish a connection to its database or finds an error in its local setup files. This is a common issue during new installations or after system updates. Troubleshooting TecDoc Configuration Errors loading data failed check the configuration file tecdoc work
If TecDoc runs on multiple workstations pointing to a central data source, create a domain service account with consistent permissions across all machines. Never rely on individual user permissions. Quick checks: Many TecDoc implementations use XML for
If all else fails:
Oops — loading data failed. Quick checks: an illegal character
Many TecDoc implementations use XML for configuration (e.g., TecDocConfig.xml or connection.config ). A single missing closing tag, an illegal character, or a broken UTF-8 encoding will make the entire file unparseable. The software cannot read the settings and thus cannot load data.
