Kerio Control Web Filter Is Not Activated Categorization Is Disabled Fixed
Navigate to the configuration directory: cd /opt/kerio/winroute . Run this command to disable reliability checks: ./tinydbclient "update SiteFilter set DetectReliability=0" Use code with caution. Copied to clipboard Restart the service: /etc/boxinit.d/60winroute restart . 3. Verify License & Module Activation
The “Web filter not activated, categorization disabled” error in Kerio Control is almost always fixable. Most users resolve it by renewing their license or restarting the categorization service. For persistent cases, clearing the local database or re-synchronizing the system time works wonders. By following this guide, you’ll restore full URL filtering capabilities and keep your network safe from undesirable content. For persistent cases, clearing the local database or
He verified the subscription was active. It was. For persistent cases
If the error persists even after all eight fixes, contact GFI Support and attach the file from /var/log/kerio/control/ or categorization folder. Provide them with: For persistent cases, clearing the local database or
If a traffic rule prevents the appliance from reaching the update servers, it cannot validate the Web Filter license.