When linking your decoder to the mobile app for streaming, the system typically requires two pieces of information: How to get your Startimes Smartcard number for subscription
To find your StarTimes decoder serial number (S/N) check the physical hardware, the system menu using your remote, or the original packaging
If you cannot read the physical label, you can retrieve the serial number using your remote control. : Tap the Menu button on your remote.
Look for a white sticker or a laser-etched label. You’ll see several numbers:
You’ll need this number for IUC number retrieval , subscription transfers , or technical support . Write it down or take a photo now
: Use the arrow keys to find Settings and press OK .
If you've tried the above methods and still can't find your decoder serial number, you can contact StarTimes customer support for assistance. They may ask you to provide some basic information, such as your account details or decoder model, to verify your identity and provide the serial number.
When linking your decoder to the mobile app for streaming, the system typically requires two pieces of information: How to get your Startimes Smartcard number for subscription
To find your StarTimes decoder serial number (S/N) check the physical hardware, the system menu using your remote, or the original packaging
If you cannot read the physical label, you can retrieve the serial number using your remote control. : Tap the Menu button on your remote.
Look for a white sticker or a laser-etched label. You’ll see several numbers:
You’ll need this number for IUC number retrieval , subscription transfers , or technical support . Write it down or take a photo now
: Use the arrow keys to find Settings and press OK .
If you've tried the above methods and still can't find your decoder serial number, you can contact StarTimes customer support for assistance. They may ask you to provide some basic information, such as your account details or decoder model, to verify your identity and provide the serial number.
