The purpose of this report is to document the standard operating procedure (SOP) for installing, activating, and troubleshooting a MailWizz license key. Proper license installation is critical to unlock application features, receive updates, and validate the legality of the software.
The license key (often referred to as a ) is required during the initial web-based installation. mailwizz license key install
A: MailWizz will run in “trial mode” with limited features (e.g., no campaign sending, some settings locked). The purpose of this report is to document
: Ensure your server can connect to the MailWizz validation server, as the application validates the key during installation. A: MailWizz will run in “trial mode” with
Your license key (often referred to as a "Purchase Code") is a unique string of characters provided when you buy the software. Envato/CodeCanyon:
| Error Message | Likely Cause | Solution | | :--- | :--- | :--- | | "The license code you provided is invalid" | Incorrect key format or wrong Envato purchase code. | Copy exact key from CodeCanyon "License Certificate". Remove spaces. | | "Could not connect to license server" | Server firewall blocks outbound HTTPS. | Whitelist api.envato.com and www.mailwizz.com in firewall. | | "License expired" | Support/updates period has lapsed. | Renew license via CodeCanyon or switch to the "Extended" license. | | "Local license mismatch" | Domain changed after installation. | Re-run license validation or edit main-custom.php and clear cache. | | License valid, but updates fail | Incorrect main-custom.php location. | Ensure file is in /apps/common/config/ , not /apps/config/ . |
Open the file and copy the alphanumeric string labeled "Item Purchase Code." 2. Installing the Key During Initial Setup