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If you share the device with family or colleagues, they may be viewing, which causes a conflict. Ask them to close their playback sessions. Long-Term Fixes Update Firmware:
Ensure you aren't viewing the same device on iVMS-4200 and the Hik-Connect app simultaneously. Key Causes and Solutions hikvision maximum number of channels under playback reached
Total concurrent playback streams (regardless of camera) exceed NVR's limit. If you share the device with family or
Hikvision is a renowned Chinese company that specializes in the development and manufacturing of video surveillance products, including IP cameras, NVRs (Network Video Recorders), and DVRs (Digital Video Recorders). Their products are widely used across various industries, including security, transportation, and education. One common issue faced by Hikvision users is the "Maximum Number of Channels Under Playback Reached" error. This paper aims to provide an in-depth analysis of this issue, its causes, and potential solutions. Key Causes and Solutions Total concurrent playback streams
The fastest fix is to stop playing multiple channels at once. If you are on the mobile app, try viewing rather than a 4- or 8-camera grid. This reduces the strain on the NVR's decoding resources and bandwidth.