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If you have a signal but no internet, you likely need to update the Access Point Name (APN) settings for your new provider. In the dashboard, go to > Mobile Broadband > APN .

: You can request a network unlock code directly from the carrier. Fill out the Vodafone Unlock Request Form. Vodafone typically provides these for free after a certain period of ownership.

Note: This section is for advanced users only.

If you bought the device second-hand or do not meet Vodafone's criteria (e.g., you haven't been with them for 30 days), you will need to use a third-party unlocking service.