Go to Settings > Apps > All , find the Google Play Store and Google Service Framework, and clear both cache and data.
Android 4.0.4 doesn't support modern TLS 1.2/1.3 certificates required by Google’s servers. Connection attempts fail silently or time out. Android 4.0.4 Play Store
: Use a lightweight browser to access mobile web versions of sites rather than using dedicated apps. Go to Settings > Apps > All ,
Support ended in 2021 . Without Play Services updates, the Play Store cannot connect, authenticate, or download apps. : Use a lightweight browser to access mobile
Go to Settings > About Device > Software Update to see if a newer version of Android (like 4.1 Jelly Bean) is available for your specific hardware.
To fix "Unfortunately, Google Play Store has stopped" or sign-in errors, you generally need to install these specific versions: