If you have more details about the report, such as its content or where you encountered the reference to it, I could offer more targeted assistance.
Once you acquire the CE59_V###.exe (usually ~15MB), the real fun begins. Here is the deep-dive troubleshooting matrix no manual prints: Vertex Ce59 Software Download
To successfully program your Vertex radio using CE59, you will need: Operating System: Windows XP, Vista, 7, 8, or 10. Programming Cable: A compatible USB interface cable such as the with the appropriate adapter lead (e.g., for mobile units or for portables). USB Drivers: If you have more details about the report,